What’s our story? We’re glad you asked.
We started out in 1995 wanting to build something different. Something better. A company focused on brand experiences, not just answering calls. And that’s exactly what we did.
More than two decades later, we’re still at it. Making sure to always learn, grow and evolve.
From locations across North America and into Asia and Central America, we build customer loyalty and solve complex challenges for the world’s biggest brands.
The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs. This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints. This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives. It requires individuals to have a creative side as well as confidence in writing in an open consumer forum. This may include, but is not limited to, monitoring and moderation of blog content, video streams, and picture postings.