Social Media Specialist

Motorola Solutions

Company Overview:

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview:

The Global Communications and Brand team is the voice of Motorola Solutions, telling the company’s story of transformation and progress to employees, reporters and other stakeholders. We work strategically and collaboratively with colleagues around the world, finding the most compelling stories to tell and bringing them to life in pitches, news releases, blog posts, infographics, social media posts, videos and more.

Position Details

Social Media Specialist
Chicago Illinois
Chicago, IL

We are seeking a skilled communications professional to develop and execute the corporate social media strategy globally in addition to other communications responsibilities in support of the business. This individual will work closely with senior leaders and departments across the company to develop our social media practice that supports the company strategy, critical initiatives and other business updates.

Day to Day Responsibilities:

  • Develop and execute Motorola Solutions’ corporate social media strategy, with a focus on company storytelling and thought leadership. 
  • Serve as a strategic business partner and advisor to leaders, teams and functions across the company, with a focus on building relationships and gathering insights to inform our social media strategy. 
  • Lead content creation and curation for corporate social media, including managing our editorial calendar, writing content and guiding the development of visuals and other creative assets on all social platforms. 
  • Use social media analytics to drive social media decision making such as the types of content we develop and share and the time of day and day of week to post - the analytics should serve as our guiding post to strengthen our platforms to drive brand awareness, customer engagement, competitive differentiation, community following and sales pipeline. 
  • Research social media practices and benchmark other companies to continuously improve and evolve Motorola Solutions’ social media presence, with creativity and imagination. 
  • Understand the Motorola Solutions brand and values, and ensure these are reflected through all social media content. 
  • Support the broader communications team with well-crafted, concise and highly engaging communications which may include pitches, blog posts, employee news stories and executive communications. 
  • Build networks across diverse cultures and geographies and thrive in a collaborative team-based environment, while also working independently. 
  • Read business and technology news; support monitoring, measurement and crisis communications activities. 
  • Directly engage with our online audience. Listen, discuss, comment, problem solve, answer questions, respond. 
  • Outreach campaign - identify the influencers of our target market, contact & encourage them to promote our brand 
  • Support on diverse range of Motorola Solutions strategic business initiatives internally and externally, delivering an exceptionally high attention to detail with the ability to manage multiple projects simultaneously. 
  • Assist in coordinating and executing video shoots effectively, overseeing logistics that involve customers, senior stakeholders, employees and creative teams. 
  • Craft clear, concise and captivating communications for various channels, which include but are not limited to social media, scripts and web copy, working across teams for successful publication.

Preferred Knowledge and Skills:

  • Strategic thinker who can build a network, gather information and translate it into communications projects and plans that generate results. 
  • Outstanding writing, editing and proofreading skills. 
  • Strong judgment and the ability to make decisions independently. 
  • Commitment to excellence, quality and attention to detail. 
  • Ability to work in a variety of media, meet tight deadlines, manage multiple projects simultaneously and be adaptable to change. 
  • Skilled at exerting influence, as well as collaborating, navigating and managing at all levels of the organization. 
  • Advanced writing and storytelling skills. 
  • Basic graphics experience in Adobe Creative Cloud is a plus. 
  • Advanced ability to think outside the box, ideate and generate new ideas. 
  • Prior experience with social media strategy and execution in a B2B setting preferred.

Basic Requirements:

  • Bachelor’s degree. 
  • 1+ years’ experience managing social media strategy and/or execution. 
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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