Sr. Account Manager (Digital Media)

The Amobee Account Manager owns the client-facing relationship and ensures superior client service through premium campaign management, relationship development and account growth. In addition to leading in-person client meetings, the Account Manager collaborates cross-functionally and partners closely with the Account Lead and Performance Strategist on strategy and advanced optimizations. The Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting, insights and results.

Responsibilities:

• Proactive and positive attitude, always willing to partner with team members and colleagues along with providing white glove service to clients 
• Serve as the main point of contact on all client-related items 
• Own campaign performance, upsell opportunities and troubleshoots any delivery issues 
• Utilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurate 
• Provide proactive day-to-day communication, optimization recommendations, and mid/post campaign reports 
• Oversee the quality of campaign set-up and ongoing performance against client objectives, ensuring client satisfaction is fully met 
• Find opportunities to upsell current campaigns and communicate them effectively to clients 
• Identify new opportunities or processes to work more efficiently both internally/externally 
• Coordinate and lead weekly calls, vendor meetings, quarterly business reviews and product days

Required Qualifications:

• 3 – 4 years’ experience in Digital Media, Programmatic experience preferred 
• Knowledge of the digital ecosystem/landscape and understanding of industry trends 
• Well versed in digital vocabulary and media metrics math 
• A proven track record of launching and managing campaigns and client relationships 
• Demonstrated ability to grow accounts 
• Ability to manage a large book of business with multiple points of contact 
• Excellent critical thinking and presentation skills 
• Excellent relationship management skills and a good team player 
• Self-motivated to dig in to learn about products, technology, customers, and competitors. 
• Process-oriented with strict attention to detail 
• Ability to prioritize and focus on multiple tasks in high- pressure situations 
• Outstanding computer skills including strong knowledge of Microsoft Office, G-Suite, brand verification partners, brand safety partners, and ad servers 
• BA/BS degree