Sr. Account Supervisor, Consumer

Zeno Group


Zeno Group is the fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year, and a two-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Position Details

Sr. Account Supervisor, Consumer
Chicago Illinois
Chicago, IL


We are seeking a fearlessly experienced Sr. Account Supervisor to join our dynamic consumer team. This role is responsible for acting as the day-to-day client contact, actively managing multiple projects and programs. You will oversee and help guide digital and traditional ad campaigns including support across all steps of the process from planning, development, execution & production to deployment of holistic campaigns. Sr. Account Supervisors at Zeno Group play an active role in collaborating with the team and mentoring junior staff.

In This Role, You Will

  • Serve as daily client contact acting as agency representative and addressing client issues thoughtfully and effectively 
  • Understand full cycle production 
  • Consistently produce high quality internal and external communications content 
  • Manage the overall integration with the internal team 
  • Help drive business forward in an organized, timely manner 
  • Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations 
  • Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews 
  • Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals

About You

  • At least 7 years of advertising and/or marketing agency experience 
  • Proven success in building relationships with members of the media & industry influencers and in driving results for clients 
  • Have the ability to be the “connector” 
  • Have proven success in building relationships with members of the media & industry influencers and in driving results for clients 
  • Understand cross-channel functions and financial planning/budgeting 
  • Act as day-to-day client manager who is detailed, dedicated, optimistic 
  • Are known for a can-do attitude 
  • Possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients 
  • Strive to create clarity and simplicity Know what creative teams need to do their best work


Zeno Group offers a creative and differentiating benefits package including a variety of medical and dental choices, vacation, and sick time. We also offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, a prescription drug benefit plan, a vision plan, long-term and short-term disability, life insurance and programs that support flexibility and promote work/life balance.In addition, our unique ZenoFit wellness program offers financial support to pursue the wellness activity of your choice.

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