Sr. Communications Consultant

Medica

At Medica, we are committed to earning the trust of those we serve through our unwavering commitment to high quality, affordable health care. We are a nonprofit health plan that serves communities in Minnesota, Arizona, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin and Wyoming.

As a company, we empower communities by listening to their voices, learning about community needs, and devoting time and resources to help.

Medica partners with the communities it serves in many ways, including the Medica Foundation, a nonprofit, charitable grant-making foundation. The Medica Foundation largely funds community-based programs and initiatives that provide sustainable, measurable improvements in the availability, access, equity and quality of health care.

In 2021, we formed a joint venture with SSM Health, and through that invested in Dean Health Plan. Medica and Dean Health Plan, both mission-driven health plans, have significant similarities in our histories, operations, cultures, and deep community commitment. Our new relationship is driven by technology, a mission driven vision, and innovation. Together we have an even greater opportunity to support the health care needs of members and patients, and to further enhance our provider relationships.

https://www.medica.com/


Position Details

Sr. Communications Consultant
Job
Full-time
12/30/2022
Twin Cities Metro
Minnetonka, MN

Medica’s Senior Communications Consultant is responsible for project management, asset and campaign development, and execution of communications that creatively and effectively support Medica’s Commercial products and services for sales acquisition and retention, onboarding, education and open enrollment.

This role reports to the Manager of Commercial Communications within Medica’s Marketing & Experience department. Ideal candidates will bring a well-rounded background in communications and experience in communications strategy and execution.

The person in this position will:

  • Manage assigned communication projects by gathering, understanding and confirming the project and business objectives, evaluating resource requirements, establishing timelines and accountabilities, gaining stakeholder and SME feedback and regulatory approvals, successfully partnering with teams and contributors, managing versions, releasing final files, ensuring the project is delivered on time, and tracking results. 
  • Craft, implement, and maintain online and offline communications for a variety of Commercial products and plan resources. 
  • Develop videos and support readymade welcome videos through SundaySky, the enterprise technology used to develop and manage video content and library. 
  • Update and add content to a portfolio of assigned client websites using a templated web platform. 
  • Lead development of employer communications as directed, including printed materials, email, and other digital communications. 
  • Draft content for publications related to assigned products, resources, and projects. 
  • Manage and distribute monthly analytics reports and make data-driven decisions to enhance communications deliverables. 
  • Identify and champion process enhancements and automations. 
  • Gain necessary stakeholder, legal, and compliance approvals. 
  • Ensure deliverables adhere to Medica’s brand and corporate identity standards and content is accurate and up-to-date across all online and offline channels.

Qualifications

  • Bachelor’s Degree with a major in journalism, communications or directly related discipline; equivalent combination of education and work experience will also be considered 
  • 5+ years of marketing and communications experience 
  • Health care and/or health insurance experience required 
  • Writing portfolio for review

Skills and Abilities

  • Exceptional written and interpersonal communication skills 
  • Attention to detail, strong project management skills, ability to manage changing priorities and ability to manage multiple projects simultaneously 
  • Must possess creative and execution skills to respond to communication needs 
  • Exceptional relationship building skills 
  • Able to work closely with multiple teams and individuals 
  • Experience using online project management tools


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