Zoro is creating innovative ecommerce solutions that are transforming the way small and medium businesses find, buy and get the stuff they need to serve their customers. We are looking for passionate, driven people who want to join a high-energy, fast-learning team focused on rapid growth.
The Senior Product Manager sits at the strategic helm of Zoro customers’ experiences and is one of the most important roles to Zoro’s path forward. This position will take ownership of a slice of the Zoro.com experience and solve customer problems to drive positive outcomes that help Zoro grow and scale as it helps users find the products they need across our endless aisle. The ideal candidate has a passion for discovering and acting on user behavior and feedback and leaning on empathy and creativity to uncover ways to make Zoro.com better. The Senior Product Manager Reports directly to the Head of Product Management, has no direct reports, and will take an active part in mentoring junior members of the team.
The Senior Product Manager will collaborate daily with user experience architects, user interface designers, software engineers, category merchants, product analysts, data scientists and product operations and project management talent to launch and iterate features onto Zoro.com. This role will own the strategy and Roadmap a section of the user experience and will work directly with multiple development teams and Zoro stakeholders to prioritize and deliver the right solutions. The right candidate will strive to strike a balance between driving critical short-term outcomes that ladder to Zoro’s top priorities and goals and longer-term, scalable delivery that will position the business to continue its history of success.