Strategic Account Administrator

Johnson Health Tech

About JHT North America

Headquartered just outside Madison, Wisconsin, our North American office houses our US business operations, plus global marketing, product design, research and development, and select quality responsibilities. However, opportunities to be part of the JHT team stretch far beyond our main office. Johnson Fitness & Wellness, our retail store division, employs more than 200 certified fitness advocates and manages over 100 retail showrooms. We operate an advanced strength production facility near Milwaukee, and our East Coast, Central and West Coast warehouses offer rewarding career opportunities in every corner of the map.

Position Details

Strategic Account Administrator
Southwest Wisconsin
Cottage Grove, WI

Under the direction of the National Account Supervisor, the Strategic and National Account Coordinator is someone who performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.


Collaborate with Strategic Account Manager(s) and National Account Sales Manager(s) on the following:

  • Creating new quotes and updating existing ones with direction from the sales account managers and Senior Account Specialists
  • Assisting with sales order entry and sales order management
  • Obtaining on Payment Information
  • Obtaining Site Survey and Technology documents from customers
  • Working with internal teams on customer technology needs
  • Obtaining tax exempt certificates and gathering certificates of insurance
  • Shipping and installation information
  • Assisting with Demo paperwork and tracking
  • Become an additional contact for the outside sales team and internal departments.

Follow the order management process:

  • Review inventory and communicate lead times
  • Maintain shared documents and calendars
  • Create and manage custom material number data
  • Assist the internal sales team and Senior Account Specialists to create and manage National and Strategic account price lists
  • Attend webinars regarding facility set up and technology needs
  • Facilitate 2D and 3D layouts
  • Assist with maintaining contact management Data Base
  • Update CRM with product sold so equipment references can be found
  • General Sales Support
  • Cross train with Senior Account Specialists
  • Assist and complete special projects as required
  • Communicate effectively and often with sales team, customers and all internal departments

Maintain Work Practices:

  • All paperwork and database entries filled out completely and accurately
  • Maintain work area to 5S standards as posted in work area
  • Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts

Marginal Job Functions:

  • Follow all related SOP’s
  • Other duties and responsibilities as required or assigned


  • Associate degree or combination of equivalent of education and experience required.


  • Minimum of 1-2 years in position of similar office or sales experience in coordinating multiple tasks and information flow within a customer and/or sales environment required
  • 1 – 3 years of experience in Administrative Sales support preferred.
  • Experience directly related to sales, supply chain or operations preferred.

Other Requirements:

  • Proficient in Excel, Word, PowerPoint, Outlook, Teams, SharePoint.
  • SAP experience, Microsoft CRM preferred
  • Valid driver’s license is required

We offer an excellent compensation package and team-oriented work environment with growth opportunities. 

Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Free access to our state-of-the-art onsite workout facility
  • Product discounts
  • Wellness programs

***Salary is based on experince***

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