Strategic Communications Manager


About AbbVie:

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.

Position Details

Strategic Communications Manager
Northern Illinois
Lake Country, IL

The Strategic Communications Manager is integral to the development and execution of an all-encompassing communication strategy that disseminates crucial information to key stakeholders across the ACE (Advanced Customer Experience) business transformation. This role takes a holistic approach to design a system that will encompass consistent and timely communication techniques to radiate crucial information across multiple internal stakeholders, in meticulous harmony with the non-ACE initiatives. Beyond just strategic thinking, this role emphasizes hands-on application in digital media and is pivotal to the organization's change management initiatives.

Key Responsibilities:

  • Key contributor and thought leader to building best-in-class communications practices that advance AbbVie’s ability to build and sustain its ACE story and transformational nature.
  • Support strategies and initiatives that engage stakeholder through compelling communications outreach, programs and initiatives 
  • Develop communication plan: Own the overarching communication plan, fully accountable for web and digital channels ensuring periodic delivery of key messages. 
  • Maintain a network of ACE ambassadors, conduct community events and best practice forums. 
  • Collect Insights: Systematically gather and interpret input from a variety of sources to delineate stakeholder communication needs and preferences.
  • Design a Framework: Craft a holistic communication framework, pinpointing the best channels, tactics, and timelines for effective dissemination.
  • Translate Strategy into Action: Convert the overarching communication strategy into tangible tactics and resources, ensuring widespread and effective adoption.
  • Digital Media Mastery: Deploy hands-on skills in digital media, producing top-tier visual and written communications tailored to the audience.
  • Engage with Key Stakeholders: Works collaborative with the ACE Project Lead, Change Management and Innovation lead, and other peers, to ensure alignment and resonance in all communications.
  • Measure Impact: Rigorously evaluate the impact and effectiveness of communication campaigns, leveraging data and analytics to refine strategies continually.
  • Collaborative Engagement: Collaborate intensively with internal teams and functions, ensuring a unified message and consistent narratives across all channels.
  • Stay Informed: Continuously update knowledge on the latest trends in strategic communication, digital media, and change management.
  • Continuous Refinement: Regularly reassess and adjust communication strategies to ensure alignment with evolving stakeholder requirements and organizational objectives.
  • Accountable for the adherence to HR and OEC guidelines. 
  • Proactively engages and anticipates input from the HR and OEC teams to allow time for review and feedback.
  • Collaborative authoring: assists in the crafting and editing of messages in the voice and style of executive leadership.
  • Bachelor's degree in Communications, Public Relations, Integrated Marketing, Journalism, or a related discipline. A Master’s degree is a distinct advantage.
  • Demonstrated experience (minimum 2 years) in strategic communications with a pronounced focus on digital media.
  • Hands-on expertise in producing visual and written digital media content.
  • Acute analytical skills with the capability to gather, evaluate, and apply data for continuous improvement.
  • Outstanding written, verbal, and visual communication proficiencies, with knowledge of emerging communication trends and technologies
  • Ability to collaborate seamlessly across various teams and departments.
  • Strong strategic planning and critical thinking aptitude to anticipate customer’s needs.
  • Experience in the healthcare/bio-pharma industry a plus 
  • Reporting directly to the Associate Director of Operations and Communications, the Strategic Communications Manager is not only an ambassador of the organization's voice but also a pivotal force in steering its change management trajectory. 
  • This role presents an unparalleled opportunity to shape communication strategies and change initiatives that deeply resonate with and engage all stakeholders.

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