** Remote Work Opportunity - would need to be willing to travel (up to 10%) to and within WI to conduct interviews with patients and staff (post pandemic) **
Marshfield Clinic Health System (MCHS) User Experience Designer utilizes user-centered methods to research, design, test, and guide implementation of service touchpoints across channels including mobile, web, text, voice, chat, in-person, and print.
- Ensure that customers and employees are able to accomplish their goals and get value throughout their interactions with service touchpoints, enabling MCHS to achieve our brand promise of “Simplifying the path to quality health care delivered where, when and how you want it.”
- MCHS User Experience (UX) Designers account for human, business, and technological factors in order to design high-performing touchpoints.
- UX Designers work collaboratively with and serve professionals across the enterprise (Clinics, Hospitals, Security Health Plan and other MCHS businesses) to holistically improve the clinical and service experience for MCHS patients and employees.