User Experience (UX) Designer

Are you a relentless problem-solver who loves taking on difficult challenges and finding creative solutions? Are you an ardent learner and always looking to improve? Are you brimming with curiosity? Are you also interested in the border between development and product? And do you like working on projects that will make a difference in people’s lives? Then we should talk!

As a User Experience Designer on the Design Innovation Team at Summit Credit Union, you will be conceptualizing new digital experiences and rapidly building prototypes to test out novel ideas. You will need to know how to conceive of novel solutions, visualize designs through storyboards & wireframes and develop prototypes from scratch. You will analyze needs of end users, translate needs into development requirements and coordinate with appropriate vendors and staff to implement solutions. You will be given a great deal of latitude to determine what tools and technology work best for any given project. You must have the willingness and confidence to be an obsessive advocate for user-centered research and for a design-thinking approach to creative problem-solving.

This job might be for you if…

You enjoy solving problems. You love taking on new challenges and finding creative solutions. You don’t get flustered easily by obstacles. In fact, the obstacles fuel you. When plans change, you can roll with the punches.

You like cooperating and collaborating with others. You are friendly and get a kick out of teaching, helping and learning from others. You have a particular affection for achieving goals as part of a team.

You communicate clearly. You are very comfortable communicating both in writing and verbally. Your documentation is clear and articulate and uses consistent naming conventions.

You are extremely self-motivated. You take effective ownership of the time you have. You have taught yourself a great deal of what you know out of curiosity.

You’d rather be chasing ideas in code instead of building large, operationalized systems. You pay careful attention to the details, but you don’t let the details stand in the way of progress.

You love learning new things and learning them quickly. You may not have depth in all of the below, but you are confident and can show you would be capable and interested in learning.

Work Experience. You have a Bachelor’s degree in Visual Design or Information Technology orComputer Science and one to three years applicable professional experience. Or minimum four years applicable professional experience and technical certification.

User-Centered Design. You have extensive knowledge and experience of user-centered design process. You have experience driving and applying user-centered design processes while working collaboratively with team members, along with cross-functional teams across the greater organization.

Design Experience. You have an ability to rapid prototype in a range of fidelities, from napkin sketches and thumbnails to high fidelity mockups and UI prototypes. You must be proficient in a variety of design tools (e.g. Sketch, Adobe Creative Suite, InVision or related software). Development Experience.Minimum of 3 years hands-on experience with web development technologies such as HTML and CSS.

User-Centric Approach. You have experience conducting user-centered research through focus groups, usage analysis, rapid prototyping, user interviews, usability tests, etc. Strong Technical Acumen.Ability to troubleshoot and solve major complex problems. You are comfortable using git and can keep multiple complex (non linear) projects organized. You have technical writing or documentation experience.

Communication Skills. You have professional, well-developed verbal and written communication skills essential for positive interactions with employees and members. You have an ability to work both independently and as part of a team. And you operate effectively under different project management methodologies.

Credit Union Experience. Experience working in the credit union industry with sound understanding of banking terminology and related concepts would be very helpful

Knowledge of the Following:

1. Understanding of best practices around developing sensitive data intensive applications
2. Exposure to Agile and SDLC
3. Application development frameworks
4. Source code and version controls systems like Git
5. Software development using object oriented programming languages
6. Familiarity with a variety of databases like MS SQL or MySQL
7. Enterprise architectures
8. Amazon AWS / Google Cloud Platform / Microsoft Azure
9. Microsoft Windows OS and Office products

Summit offers excellent health insurance, 401K with match, paid volunteer time, birthday PTO,free downtown parking, fun, collaborate environment, plus more. This position is located at our Downtown branch overlooking beautiful Lake Monona.

At Summit we cover more ground, give more back and have more fun. Come be a part of something bigger!

At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit and business need.