Web Manager

Position Purpose

This position provides management and administration of the WHS web presence, forms, online exhibit platforms, digital galleries, and certain other digital content with internal and statewide impact. It is responsible for the development, web content editing, design standards, and brand management of website and forms related projects. This role is part of a fast-paced, in-house Wisconsin Historical Foundation team that includes marketing, public relations, social media, web and development professionals who work in collaboration to grow awareness of the Wisconsin Historical Society portfolio. The Web Manager will also participate on an internal, cross-functional digital experience team that contains members of both marketing communications and IT.

This position is required to have strong knowledge of IS systems in forms management and willserve as the primary business process liaison, subject matter expert, and program lead and manager for the new wisconsinhistory.org Web CMS, Wordpress intranet and public sites, and low-code forms and automation solutions such as AccessGov, M365 tools, and Asana. This position is responsible for learning the operation of and training others on the use of the Web CMS, WordPress, and forms programs and applications. This position will work with organization-wide staff, management, service providers, internal IS support groups, and consultants in the operation and maintenance of IS systems and programs. Other duties include, but are not limited to, development of policies and procedures, performance metrics, auditing, and providing continuous improvement support. The position requires an extensive, comprehensive knowledge of project manager and leadership concepts, and business analysis and improvement concepts, principles, and best practices.

The Web Manager serves as liaison to other department functions and as such,may provide guidance to other staff that participate in website and forms design and maintenance. Further, this position works cross-functionally on a wide variety of initiatives and programs, including: communications, marketing, design, customer service, research, and strategic planning and reporting. It requires knowledge and expertise in business process analysis, Internet information systems, project management, marketing, communication, and graphic/web design. This position may receive day-to-day direction from business areas on approved project and work assignments.

Primary Duties

A. Provide evaluation, consultation, leadership, and coordination of the delivery of website solutions to meet internal and external business needs. (35%)

B. Provide technical and content support for content for Historical Society websites, including those developed by 3rd parties. (25%)

C. Serve as project manager responsible for the development and coordination of activities related to WHS’s other digital platforms including forms management systems, Digital Asset Management System public interfaces, web galleries and portals, and other related business improvement projects. Act as business process liaison with internal and external stakeholders, partners, vendors, and contractors. (25%)

D. Provide communication and design support. (10%)

E. Complete other duties as assigned. (5%)

The full position description is available here: https://wisconsinhistory.org/Records/Article/CS17173

Knowledge, Skills and Abilities

• This position requires a minimum of an associate's degree in a related field, such as computer science, computer applications, management and information systems, or equivalent experience. 
• This position requires a minimum of 1 – 3 years of professional experience. 
• Excellent communication skills. 
• Customer service and interpersonal skill. 
• Ability to prioritize and meet deadlines. 
• Research skills. 
• Organizational skills. 
• Proficiency with the AccessGov Platform a bonus. 
• Expertise in web content management systems, Adobe Creative Suite. 
• Expertise in publishing content an internet and intranet. 
• Expertise in Microsoft Office products and web/forms development. 
• Expertise in the use of internet tools and technologies. 
• Knowledge of current and emerging industry standards for Internet and wireless technology uses. 
• Knowledge of IT application development methods and techniques. 
• Knowledge of 508 accessibility and other related compliance regulations. 
• Knowledge of forms development methodology and tools.
• Knowledge of project management principles.

Compensation and Benefits

This is a full-time non-exempt position eligible for the Wisconsin Historical Foundation’s benefits package including health, dental and vision insurance; competitive retirement plan including employer match and generous paid time off and paid holiday policy. The preliminary budgeted compensation for this position is $61,800 - $68,700, and will be dependent upon qualifications and experience, and also includes participation in the Wisconsin Historical Foundation’s annual incentive compensation plan (a board-approved annual bonus program based on team performance and metrics).

Hybrid Workplace

This position is eligible for hybrid or remote work. The team member is required to attend monthly planning meetings in-person, as well as the occasional staff-wide retreats and gatherings.