Web Project Manager (Digital Project Manager)

The Web Project Manager will be responsible for managing the creation of websites through the entire web lifecycle, including research and discovery, site structure, content creation, technical development, analytics tagging and launch, as well as ongoing improvements. The primary goal of the University’s websites is to convey information, so a significant portion of the project management responsibilities deal with content processes. Examples of projects could include: new 300-page website for a College; update 50 web pages for a key University initiative; or define standards and processes for faculty-owned blogs.

This position will simultaneously manage 3+ web projects, defining timelines and acting as the main point of contact for a project, overseeing the process of creating web content and the development of technical web components, collaborating with a project team of 5-10 people, updating a stakeholder team of 10+ (consisting of Vice Presidents, managers, staff, and faculty) anticipating and resolving issues, and keeping the projects on schedule. This project manager will oversee projects for all the Schools & Colleges at St. Thomas, as well as many of the internal departments.

As a key member of the Marketing, Insights, and Communication web team, the Web Project Manager will ensure an efficient flow of project deliverables, drive phases to completion, deliver projects on time, and improve processes and documentation along the way, while remaining aligned with the strategy, commitments, and goals of the University.

ESSENTIAL FUNCTIONS:

• Create a project plan and project schedule for each web project that includes: project scope and requirements; clear deliverables; milestones; breakdown of work needed, including content and development; roles and responsibilities; resource allocations; project risks; and timelines for all phases of the project. 
• Manage 3+ web projects simultaneously, including all project-related activities. Help identify, assess, and manage potential risks to projects and interdependencies, including related content and technology deliverables. Ensure that: project scope, approach, timelines, and dependencies are fully understood by all stakeholders; project objectives are met; brand, accessibility, and legal standards are followed; and the project stays on schedule, escalating issues as needed, and/or problem-solving along the way. 
• Manage and facilitate successful collaboration between members of the project team (consisting of writers, art directors, web specialists, developers, SEO and analytics experts) and with partners (including Vice Presidents, managers, staff, faculty, and ITS); mitigate communication gaps among the teams and stakeholders; provide direction and support as needed. 
• Communicate project status, progress, and issues via oral and written reports to the project team and partners. Fulfill other reporting needs as required. 
• Suggest improvements, identify gaps, and escalate concerns, while assisting with documentation. Identify and implement best practices, processes, templates, and tools related to the creation of websites. Continually look for ways to enhance productivity through process improvements, task automation, and new technology.

Minimum Qualifications:

• Bachelor’s degree in a relevant field 
• Three years relevant, professional experience as a project manager 
• Experience with both short- and long- term projects: Leading projects from conception to launch, including managing 2 or more complex and long-term (6+ month) projects that include multiple elements and phases, along with elements reviewed by multiple people, and decision-makers from different departments; Managing 20+ short-term projects (1 week – 4 months long); and Being the project manager for multiple projects simultaneously. 

An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Preferred Qualifications:

• Experience working on web projects, especially projects that include writers, designers, SEO experts, and analytic teams. 
• Experience gathering and defining technical web requirements related to APIs and web content management systems (web CMS). 
• Experience estimating timeframes for work done by others, notably web development and web content. 
• Knowledge of: Project management processes, workflow, and terminology; and Processes and requirements related to creating and maintaining websites, specifically content creation and related development tasks.

Skills:

• Create, maintain, and manage comprehensive project plans and timelines for both short- and long- term projects with clear milestones and deliverables. 
• Successfully handle multiple projects and tasks including interdependencies between projects. 
• Excellent communication skills, both oral (such as: leading project meetings and presenting to stakeholders) and written(project plans, requirements, email updates), including the ability to provide constructive feedback to teams and individuals. 
• Using problem-solving and critical-thinking skills, consistently predict, identify, and independently resolve issues in a timely and effective manner. 
• Intermediate proficiency with Microsoft Suite (Word, PowerPoint, Excel, Outlook, Teams, SharePoint, and OneDrive).

Abilities:

• Work collaboratively, managing through influence, and leading colleagues to get things done efficiently, correctly, and on time. 
• Establish rapport, credibility and influence with a variety of stakeholders including managers and VPs, ITS, department heads, and faculty. 
• Understand a matrixed organization where two groups have shared responsibility for content and functionality 
• Translate business and technical concepts into functional specifications. 
• Proactively manage your own workload and responsibilities.

JOIN OUR COMMUNITY:

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees, spouses, and dependents upon eligibility 
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility 
• Medical, dental, and vision options 
• Employer-paid disability, life, and AD&D benefits