Communications Manager


About Us:

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 90,000 as of December 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

Position Details

Communications Manager
Twin Cities Metro
Minnetonka, MN

We are currently seeking someone to join our dynamic team as a Communication Lead.

You will be client-facing and will support and deliver change management services associated with real estate and workplace related business initiatives with a focus on training and sustainability. This position calls for a creative, talented professional with proven project management skills, previous change management experience, and ability to successfully manage multiple priorities.

What this job involves:

  • Monitor implementation timelines and activities, escalating risk and resistance. 
  • Maintain change management resources, including presentation decks, implementation tools and resources. 
  • Product owner of various workplace experience tools such as online chat or reservation systems. 
  • Ability to identify communications and change management goals in terms of knowledge, attitude, and actions; ability to design communications that meet the stated goals. 
  • Strong verbal and written communication, editing, and project management skills 
  • Interest in the corporate workplace and real estate issues with knowledge of corporate real estate functions such as workplace strategy, employee moves, and facilities services. 
  • Execute strategy to build a community across facilities and departments, utilizing multiple channels (face to face, phone & online chat) to support the employees. 
  • Develop and maintain relationships with on-site leadership, managers and employees. 
  • Help real estate partners understand new workplace environments and how to support and sustain them. 
  • Assist in site observation studies for usage and general reporting metrics for the workplace program. 
  • Provide excellent customer service to ensure new and existing employees have a positive experience. 
  • Other duties as assigned. 
  • Ability to travel in support of project deliveries.

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