Development and Marketing Manager

The following duties are the essential functions of this position. You must be able to perform these essential functions with or without requested reasonable accommodation.

Events Management:

• Oversee, manage and execute elements of agency special events including the Annual Dinner, Beers for Better Housing, Boat Party, and other events including smaller fundraisers, open houses, and tours. 
• Identify prospective in-kind and monetary sponsors to maximize events' impact for NSHSS programs and services in collaboration with Executive Staff and board members. 
• Responsible for details related to events including tracking of budgets to ensure event success. 
• Evaluate event results and prepare recommendations for future events to expand our community reach. 
• Coordinating and executing all logistical details including site management, food, production coordination, staff, and volunteer participation. 
• Vets and secures event location, catering and beverage services, lighting/audiovisual, entertainment and decorations. Reviews contracts and schedules payments. 
• Collaborates with marketing staff on event collateral materials, publicity, communications and marketing goals for the event to ensure they are successfully developed and executed. 
• Tracks and organizes lists for Save-the-Date and invitation mailings and Neon event pages. Manages RSVP process and produces guest list for all events. 
• Manages silent auction/raffle solicitation process which includes cold calls/mailings and board participation. 
• Coordinates and manages event follow up and donor tracking efforts as well as outcome/results reports for staff and board members. 
• Ensures all guest donor information is entered into donor management software, necessary thank you and acknowledgement letters are generated and timely and accurate reports are being created and utilized.

Essential Functions (continued):

Individual Giving:

• Develops and maintains long–term, personal contact with donors and prospects to assure ongoing cultivation and stewardship. 
• Coordinate all donor recognition efforts. 
• Develops strategy for all annual appeals including initiative collateral from creative design to final approval in collaboration with the Director of Development & Marketing. 
• Design, build, and manage engagement strategies for targeted donor groups. 
• Track results and prepare reports and documentations of results of development efforts. 
• Identify opportunities for, plan, coordinate and conduct individual/group presentations/luncheons/tours to the agency’s key target markets. 
• Attend, assist and represent NSHSS at various key fundraising events/functions, speaking engagements, tours, and other programs. 
• Collaborate with external consultants and volunteers to fill gaps in knowledge and strategy development. 
• Acquire and distribute in-kind donations.

Outreach & Communication:

• Write and design newsletters and e-blasts 
• Develop and manage NSHSS’s social media strategy (i.e. Facebook, Twitter, YouTube, Instagram) 
• Develop appropriate giving materials and a digital presence 
• Manage, maintain and update agency website 
• Attend various external events to cultivate and recruit prospects/donors

Data & Volunteer Management:

• Attend Board meetings 
• In collaboration with the Director of Development and Marketing, coordinate the Fundraising Committee, providing support to board and committee members in carrying out high level cultivation and solicitation strategies with major and planned giving donors and prospects. 
• Serve as a representative of NSHSS at external functions and Board events as needed. 
• Coordinate the Associate Board which is comprised of ten to twelve young professional volunteers. 
• Manage volunteer projects and opportunities 
• Ensure the functionality of the donor database system through ongoing cleaning and updates. 
• Provide input in the development of fundraising plans 
• Create and maintain accurate and timely fiscal progress and donor reports throughout the year. 
• Stay informed of current best practices in donor relations and donor database management. 
• Provide support for grants management process as needed (i.e. grant tracking, attaining client stories, recognition efforts, etc.)
• Perform other duties as assigned.

Knowledge/Skills/Competencies:

• Knowledge and understanding of fundraising procedures and best practices. 
• Experience with volunteer management. 
• Excellent verbal communication skills with the ability to make dynamic group presentations to diverse audiences. 
• Strong writing skills and a creative spirit. 
• Demonstrated ability to develop and maintain positive and productive relationships with donors, volunteers, Board of Directors, and staff. 
• Strong planning skills, including the ability to anticipate tasks, set priorities, meet deadlines and function smoothly under strict deadlines and shifting priorities. 
• Familiarity with CRM/donor databases, ideally NEON, Microsoft Excel, and design software. 
• Strong team player who also works well independently. 
• Possess character, integrity and personality consistent with the organization’s values and mission.

Qualifications:

• Bachelor’s degree required, Master’s preferred 
• 2-3 years experience in donor relations and events management.

Working Conditions:

• Monday through Friday work hours. 
• Ability to meet time restricted deadlines 
• Must be able to work some evening and weekends 
• Must be able to work independently and efficiently with the little supervision