Internal Communications Specialist

Position Summary:

The Internal Communications Specialist is responsible for developing and executing a comprehensive, multi-channel internal communications strategy to drive awareness, business performance, organizational culture and team member engagement among Kemper’s enterprise-wide internal stakeholders. Must be an effective communicator, strong collaborator and have the ability to influence and build our internal communications capabilities. This role involves fostering relationships across the organization to support different initiatives and leaders through the development of communication materials and strategies. The role also involves a significant amount of writing tailored to multiple audiences. The ideal candidate will be thoroughly familiar with a variety of communication tools, technologies, and processes and have a proven track record managing an editorial calendar, project plans, and supporting the development of an editorial strategy for traditional and digital channels. A key part of this role involves seeking out subject matter experts to ensure that information is current, accurate, and properly coordinated with other strategic initiatives.

Position Responsibilities:

• Develop and execute multi-stage communication plans across a variety of channels and audiences.
• Provide well-written, researched, validated, clear, consistent business communications on a number of topics that span company announcements, leadership communication, meeting presentations, multimedia, scripts, key messages, and talking points.
• Primary administrator for the company intranet; manage, develop and post content, work closely with content owners and service vendor to ensure channel provide maximum effectiveness.
• Manage enterprise-wide internal communications editorial calendar.
• Partner closely with HR, business units and other enterprise stakeholders to develop internal messaging and communication plans to help drive results and advance their strategic priorities and initiatives.
• Participate in or lead cross-functional teams or projects leveraging communications expertise.
• Participate in the development and launch of employee events and activities.
• Provide ongoing creative ideas to ensure company messaging is forward-looking and innovative.
• Seek out and analyze employee feedback mechanisms and interpret data to recommend improvements and best practices.
• Partner with other members of the Corporate Communications and Marketing teams to build literacy of Kemper’s businesses and strategies.

Position Qualifications:

• 5+ years of demonstrated experience in internal corporate communications.
• BA/BS in journalism or communications, or related field.
• Superior communication skills, both written and verbal, to effectively address and engage all levels within the organization, and communicate and articulate clear, effective messages that enhance and promote the mission, goals, and business objectives of the company.
• Ability to drive innovative internal communication strategies that engage employees across multiple platforms (intranet, video, digital monitors and newsletters, event postings, presentations, etc.).
• Experience with email communications and measurement systems, intranet platforms, content management systems, and other technologies designed to support internal communication strategies.
• Experience working with senior leadership and executives to provide communication counsel and act as trusted resource.
• Ability to oversee and execute multiple projects simultaneously while working effectively under the pressure of last minute deadlines and changing priorities.
• Ability to work with confidential materials and engender trust among key constituents.
• Effectively handle pressures and demands from multiple customers and competing priorities.
• Detail-oriented, especially regarding validating clarity and accuracy of content/information.
• Is proactive and takes initiative. Functions effectively, both independently and as a member of a team.
• Must be results and outcome driven.
• Proficiency in Microsoft Office, including Outlook, Word and PowerPoint.

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.