Marketing and Communications Coordinator

Wellpoint Care Network

Wellpoint Care Network is a community-facing, human-serving organization with deep roots in Milwaukee. We have partnered with thousands of local individuals and families as they work to overcome the effects of generations of trauma and adversity.

We promote healing through comprehensive prevention, intervention and crisis resources, ultimately supporting individuals and families to enhance their ability to thrive. We champion stability, heal the effects of trauma, advance equity, advocate for just and caring systems and are committed to being a safe place for people to seek support.

As we approach two centuries as an evolving human-services agency, we are proud of our longevity, but do not rest on our laurels. As long as children, families and the community need healing, we will continue to rise up to meet those needs. In 2020, on our 170thanniversary, SaintA kicked off a multi-year process to transform our Capitol Drive Campus into a community anchor institution. To reflect our evolution and commitment to wellness, we announced our new name in 2022 – Wellpoint Care Network.

Position Details

Marketing and Communications Coordinator
Southeast Wisconsin
Milwaukee, WI

Our next Marketing and Communications Coordinator will assist the Marketing Team with multiple projects on a daily basis. The Marketing team works together to execute and filter projects coming from services and programs to represent Wellpoint Care Network as a whole. Quality, proper branding and cohesive messaging is our goal and purpose as individual team members, and the team as a whole.

  • Manages projects in collaboration with the Marketing Team from request to completion, managing email correspondence relating to project requests, corrections, and modifications to ensure adequate time for tasks is allowed and jobs are completed on time. 
  • Write and proof blogs, case studies, and content for printed materials for various services and programs.
  • Responsible for the compilation of program and organizational newsletters, creating content for social media and messaging creating content for printed and campaign materials.
  • Assists in strategy for creating campaign materials, including audience targeting and defining approach to maximize outcomes and available budget.
  • Using best practices and the most up-to-date trends, follows a content management strategic plan, assisting the Marketing and Communications Supervisor in maintaining social media and website activity for the agency. This includes developing and scheduling post and regularly monitoring and analyzing engagement.
  • Assists the Marketing and Communications Supervisor with website updates and maintenance. Needs to be collaborative and organized in collaborating with vendors and printers to execute projects. 
  • Perform other duties as assigned, including, but not limited to, taking photographs at organization and community events, creating videos, recording audio clips, and assisting with media relations projects. 
  • In charge of printer and vendor relations to order and deliver print materials in a timely manner, as well as build relationships with our vendors.
  • Securing necessary assets to move projects forward, preparing project progress updates and engaging with internal stakeholders to achieve project goals and deadlines are important responsibilities for this position.
  • Bachelor’s degree in design, communications, journalism, digital marketing, or a related field preferred. Associate degree required. 
  • 3-5 Years of experience in Digital Marketing or a related field.
  • Thorough understanding of Facebook, Twitter, LinkedIn, YouTube, TikTok, Pinterest required; experience managing social media Preferred.
  • Working knowledge of Adobe Creative Cloud and Microsoft Office in a PC environment desired. 
  • Website content-management skills necessary; photography and basic video production skills a plus.
  • A working knowledge of HTML/CSS and Google Analytics preferred. 
  • Familiarity with WordPress and WP Engine (or similar content management systems) required, experience with online donation applications a plus. 
  • Must know (or learn) AP (Associated Press) style of writing. 
  • Project management skills preferred, with working knowledge of project and task management applications desired. 
  • Valid driver's license with an acceptable driving record, reliable transportation, and meet agency auto insurance requirements. 
  • Ability to demonstrate critical thinking skills, detail oriented, highly effective verbal, and written communication skills. 
  • Demonstrate an ability to effective understanding and practice of cultural humility and ability work and communicate respectfully with individuals from diverse backgrounds. 
  • Proficient in the usage of computer software; demonstrate an understanding of computer file systems and databases, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
  • Full time. 
  • Hybrid on-site/remote work is available with reliable broadband connection. 
  • Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Eligible for benefits if you work at least 30 hours per week and are not an on-call employee. 
  • All new full-time staff are eligible to begin and use PTO day one. Medical, Dental, Vision, and FSA Benefits are effective on the first day of the month following 30 days of full-time employment. Critical Illness, Accident Protection and life/disability coverage is available the first of the month following 90 days of full-time employment.

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